Terms & Conditions

Please read these terms and conditions of use carefully. By accessing or otherwise using this web site,
you agree to be bound by these terms and conditions of use.

Mediatec Inc. may change these terms and conditions of use at anytime, without prior notice.
You should check the terms and conditions of use periodically for any changes.

While Mediatec uses reasonable efforts to include accurate and up to date information in this site, Mediatec makes no warranties or representations to its accuracy. Mediatec assumes no liability or responsibility for any errors or omissions in the content of this site.

Mediatec strives to offer the most competitive pricing. We believe in personal contact with our customers. This helps us determine your exact needs in order to better serve you. For pricing, please call 860-442-9986.

Mediatec accepts VISA, Master Card, AMEX, Money Orders and Checks. Checks are accepted under certain conditions and at the sole discretion of Mediatec. Mediatec will only ship to the credit card billing address. For credit card orders above certain limits, a credit card authorization may need to be signed and faxed along with a copy of your credit card. We reserve the right to refuse service to anyone.

Mediatec offers open credit lines to approved customers on NET 30 terms. A downloadable credit application is on our web site for your convenience. For credit approved customers, a 1% per month late fee will be added to any past due balances.
Mediatec reserves the right to establish and/or cancel credit at our discretion, with or without notice.

Click Here for Credit Application

California residents are subject to sales tax on all purchases. Sales tax varies depending on the county in which you reside. All claims
for tax exemption must be made prior to placing your order. A California Resale Certificate must be filled out and signed. If you are out of
state, but drop shipping to a California address, sales tax will apply. Please contact the California State Board of Equalization in your
county to determine if your purchases are tax-exempt. Mediatec will not be held responsible for paying sales tax or use tax
in any other state other than California. 

Our primary method of shipping is via UPS ground, unless otherwise specified by the customer. Shipping is calculated based on weight, location and carrier surcharges. We cannot guarantee when an order will arrive. Please consider shipping and transit times when placing your order.

Warranty programs will vary depending on the manufacturer. Please inquire at the time of your order and warranty information will be supplied.

Before signing for receipt of the package(s), it is the receiver’s responsibility to inspect all parcels for visible signs of damage or tampering.
If the delivery looks visibly damaged—refuse it. In the event of damaged product, missing product or a refused shipment, Mediatec / RTI will assist you to its best ability with your claim. If however, the product has been tampered with or damaged during shipment and you have already accepted it, you must report the damage claim directly to the carrier delivering the product.

All returns are at the sole discretion of Mediatec.  A 20% restocking fee will be applied to all returned, non-defective products. All returns must be approved and accompanied by a written, faxed or emailed “RMA”. Mediatec must be notified within 5 business days upon receipt of any discrepancies with your order. Please check all orders carefully. We do not accept returns for any reason after 30 days from date of order.

Mediatec and its officers and/or employees shall not be held responsible for any commercial or punitive damages, whether consequential or incidental or otherwise that may result from defective or damaged product and/or late, misdirected or incorrect shipments.

Customer’s receipt of product purchased from Mediatec constitutes acceptance of these terms and conditions set forth in this document.